Web & eCommerce
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A website left unattended does not become ugly. It becomes slow, vulnerable and, eventually, unavailable. Maintenance costs far less than recovery after an incident.
We reply the same working day. No obligation.
Updates are behind, you do not know when the last backup ran, and there is nobody to call if it goes down.
Recovering from an infection costs several times a year of maintenance — plus the days of lost sales.
They do not reply, you have no access to hosting or accounts, and the site runs on momentum alone.
It loads slowly, the admin panel drags, and Search Console shows warnings nobody understands.
Tested updates, periodic scanning and blocking of unauthorised access attempts.
Copies are tested by actually restoring them. A backup that cannot be restored is not a backup.
We know the site is down before you hear it from a customer.
You know how quickly you get an answer and how quickly it gets fixed, written into the agreement.
Maintenance is not waiting for something to break. It is making sure it does not.
Updates, security, backups, monitoring and included hours for content changes.
Everything a website includes, plus checks on the integrations: payments, carriers, invoicing, stock sync.
Monitoring, dependency updates, checks on automated workflows and continuous development.
Technical audit, recovery of credentials, cleanup and stabilisation, then moving into maintenance.
Site down, infected or blocked. We step in, restore and secure it, even if you are not already a client.
We move the site onto infrastructure we manage, with monitoring and backups included.
The real state of the site: overdue updates, vulnerabilities, speed, existing backups.
We fix what is urgent before settling into a monthly rhythm. Estimated separately, once.
Uptime, automatic off-server backups, email alerts.
Tested updates, security and performance checks, and the included hours for changes.
What was done, what we noticed and what is worth improving next month.
The difference between a site that runs for years and one that breaks monthly is not the platform. It is whether somebody looks at it before the problem appears.
Updates are tested on a copy before they are applied, backups are verified by actually restoring them, and uptime is monitored automatically. We do not wait for you to tell us something is broken — most of the time we find out first and fix it before you notice.
Our client relationships average more than three years, and around 70% of new projects come from referrals. In maintenance, that is the only indicator that genuinely counts.
Worth knowing: if we take on a site that has been neglected for a long time, a stabilisation stage is needed and estimated separately. We cannot guarantee a healthy monthly rhythm on top of an unstable foundation.
We move the site onto a server we manage, with monitoring, off-site backups and optimisation included. One point of contact for everything.
Suited when your current hosting is slow or when you would rather not deal with the server side.
Alongside maintenance, periodic improvements: speed, buying journey, conversion, content. The site grows rather than merely staying alive.
Suited when the site is your main sales channel.
Site down, infected or suspended by the host. We step in, restore from backup or clean it, then secure it so it does not recur.
Suited to critical situations. After it is resolved, you decide whether to stay on maintenance.
| No maintenance | Basic maintenance | Full maintenance | |
|---|---|---|---|
| Updates | whenever someone remembers | monthly, tested | monthly, tested |
| Backups | usually only at the host | daily, off-site | daily, off-site, verified |
| Monitoring | none | uptime | uptime plus security |
| Response time | however long it takes to find someone | within the working day | defined in the agreement |
| Included hours | none | a few | more, carried over |
| Monthly report | no | yes | yes, with recommendations |
| Incident risk | high | low | very low |
Our rule: We recommend maintenance for any site that brings in customers. For an online store or a platform with integrations it is not optional: a day of downtime there translates directly into lost orders and lost trust.
When everything runs, it is easy to assume nothing is happening. The monthly report shows precisely what was done to keep it that way.
A concrete example: on one client site we traced the repeated corruption of a critical configuration file to a faulty security plugin rather than to an attack. Without monitoring, the symptom would have been treated for months.
Projects under our maintenance, some of them for years.
Maintenance is a monthly plan based on the number of hours included. Our rate is €50 per hour, excluding VAT, and the plan is sized around the complexity of the site and the response time you want. Unused hours can be carried into the following month.
Tested updates of the core and plugins, daily backups verified by restoring, uptime monitoring with alerts, security scanning, performance optimisation, technical SEO checks and a number of included hours for content changes. Plus a monthly report covering what was done and what we recommend.
Yes, and it happens often. We start with a technical audit: which updates are missing, what vulnerabilities exist, how the speed looks and whether the current backup actually works. We tell you honestly what needs fixing before we settle into a monthly rhythm.
Monitoring alerts us within minutes, including outside office hours. We respond within the time defined in the agreement, restore from backup if needed and identify the cause so it does not recur.
Yes, unused hours can be carried into the following month. It does not seem fair to us to charge for time you did not use simply because it was a quiet month.
Always. The domain, the hosting, the code and all credentials stay in your name. You can end the engagement at any time without losing anything and without depending on us to continue with someone else.
Because it lives on the same server. If the server has a serious problem or the account is suspended, you lose both the site and the copies. We keep backups off the server and test them periodically by restoring them.
Yes. Site down, infected or blocked — we step in, restore or clean it and secure it. It is billed on hours used. Once it is resolved, you are free to decide whether to stay on maintenance.
Yes, with additional checks on the integrations: payments, carriers, invoicing and stock synchronisation. In a store, an integration that fails silently costs more than the site being down, because nobody notices immediately.
Yes. We handle the full migration and verify everything works before changing DNS, so there is no downtime. We recommend moving when the current hosting is limiting performance.
Five steps, under two minutes. The more context you give us, the closer the estimate will be to reality.
ProjectStep 1 din 5
You can pick more than one.
You do not need to know which updates are missing or how secure it is. Send us the address. We run a technical audit and tell you exactly what state it is in and what monthly maintenance would involve.
Get an estimateOr email us directly: contact@divasweb.ro+40 755 336 514
