Hospitality booking systems
Tables, rooms, courts and events in one diary, connected to payments, your POS and the kitchen or front desk.
View servicePremium solutions · built to order
Systems for companies moving to the next level
Five categories of custom system, each built around how your organisation already works — not around a vendor’s template.
These are not services you buy by the hour and forget. They are the systems your company runs on, and they are worth building when off-the-shelf software has started costing you more in workarounds than it saves.
We reply the same working day. No obligation.
5
categories of custom system
120+
projects delivered since 2014
3+ years
average client relationship
70%
of projects come from referrals
All solutions
Five systems, one approach.
Each can be built on its own. Several of them share the same foundations, so a second system usually costs less than the first.
Bookings & scheduling
Medical appointment systems
Multi-practitioner calendars with specialty triage, automated reminders and assisted patient intake.
View serviceSales & operations
CRM systems
Leads, opportunities, quotes and follow-ups shaped around your sales process, connected to invoicing and stock.
View serviceCustom management systems
Stock, production, orders and approvals, built for the gap between the spreadsheet and the ERP.
View serviceApplied AI
AI assistant systems
Assistants trained on your data and connected to your systems, allowed to take real actions within limits you set.
View serviceWhen this makes sense
Three signs you have outgrown standard software.
A spreadsheet survives alongside the software you pay for
That spreadsheet is the clearest evidence you have. It exists because the tool does not model something your business actually does.
You are paying licences for a system that describes a process nobody is following.
Your exceptions are the business
The pricing rule, the approval that skips a step, the resource that books differently at weekends. Generic tools call these edge cases. For you they are the core.
Subscription costs have overtaken build costs
Per-user licences, commission per booking, per-transaction fees. At a certain volume, owning the system stops being a preference and becomes arithmetic.
Benefits
Your rules, modelled properly
The exceptions that make your business specific are built in, not worked around.
Connected to what you keep
Accounting, invoicing and eCommerce stay where they are and exchange data with the new system.
No per-user licences
Everyone who needs access gets it, without a cost decision every time you hire.
You own everything
Code, database, integrations and data. No vendor lock-in and no commission on your own customers.
Process
How a system project runs.
We watch the work
Time with the people doing it, not only with the people describing it. The exceptions are never in the documentation.
Model and proposal
Data model, rules, roles and integrations, with estimated hours per module and a suggested order of delivery.
Prototype
The screens people will use dozens of times a day, validated before development starts.
Build in modules
The highest-impact module first, in production and proving itself before the next one begins.
Adoption and development
Migration, training by role, and close support through the first month — when adoption is actually decided.
Frequently asked questions
How is the price set?
We work on an hourly rate: €50 per hour, excluding VAT. The price comes from the estimated hours, presented module by module, so you can decide what goes into phase one and what waits.
How do these differ from your services?
Our services are capabilities — web design, marketing, integrations. Solutions are complete systems built for a specific operational problem. A solution usually draws on several services, but it is scoped and delivered as one system with one outcome.
How long does a system take to build?
Between 6 and 20 weeks depending on the category and the number of integrations. Every project is delivered in modules, so the highest-impact part is in production long before the whole system is finished.
Do we have to replace the software we already have?
Rarely. We usually keep your accounting, invoicing and eCommerce systems and build the operational layer that connects to them. Replacing a working accounting system is a large decision with little upside.
Can we build more than one of these?
Yes, and the second usually costs less than the first. They share infrastructure, authentication and integrations, so the groundwork is already done. We would still recommend proving one in production before starting the next.
When should we not build a custom system?
When a standard product covers roughly 90% of what you do. We will tell you when that is the case — it happens, and saying so costs us a project but keeps the relationship. Custom is worth it when the specific part of your operation is where the value sits.
Who owns the system?
You do. Code, database, documentation and integrations, with no per-user licences. You can host it where you choose and move to another developer at any time.
What happens after launch?
We stay on for maintenance and continuous development. An operational system changes as the operation does, and a system that cannot change becomes the next spreadsheet.
Estimate
Tell us what you need. We reply with an estimate.
Five steps, under two minutes. The more context you give us, the closer the estimate will be to reality.
ProjectStep 1 din 5
What would you like us to build?
You can pick more than one.
Tell us what your company runs on today.
You do not need a specification. Describe the process that keeps breaking, or send us the spreadsheet everyone opens. We reply with what we would build, in what order and with the estimated hours.
Get an estimateOr email us directly: contact@divasweb.ro+40 755 336 514