Privacy policy

Divas Web Design SRL, trading as Divas Agency, with offices in Romania and in the Netherlands, is the controller of personal data collected through this website.

For any request concerning your data, write to contact@divasweb.ro.

We collect only the data you provide voluntarily through the forms on this site: your name, company name, email address, telephone number and whatever information you choose to include in your project description.

When a form is submitted we also record the IP address, the submission time and the referring page, as a technical measure against automated submissions.

We use the data solely to respond to your enquiry, to prepare an estimate or a proposal, and for the communication surrounding a possible project.

We do not use it for unsolicited commercial communication, we do not sell it, and we do not pass it to third parties for marketing purposes.

Processing is carried out on the basis of our legitimate interest in responding to an enquiry we have received and, where applicable, in order to enter into or perform a contract to which you are a party.

We keep form data for as long as is necessary to deal with the enquiry and, where an engagement follows, for the duration of the contract plus any statutory retention periods. Enquiries that do not lead to an engagement are ordinarily deleted within 24 months.

Access is limited to the team members involved in responding to your enquiry. We may use technical service providers — hosting and email services — who process the data strictly on our behalf and under confidentiality obligations.

You have the right to access your data, to rectification, to erasure, to restriction of processing, to object and to data portability. You can exercise these rights by writing to contact@divasweb.ro.

You also have the right to lodge a complaint with the data protection supervisory authority in your country of residence.

We do not install analytics or advertising cookies before you give your explicit consent. On your first visit we show a panel where you can accept or decline these categories, and you can change your choice at any time from the site footer.

Full details are in our cookie policy.

The site is served exclusively over an encrypted connection. We apply reasonable technical and organisational measures to protect your data, including limiting access and keeping the infrastructure updated.